Refund policy

Refund and Return Policies | Isha Silks

At Isha Silks, we are committed to ensuring customer satisfaction by offering high-quality products and services. Please review our refund and return policies carefully before making a purchase.

Returns Policy

  • Products can be returned within 15 days of delivery, provided they meet the following conditions:
    • The product must be unused, unwashed, and in its original condition.
    • All tags and packaging must be intact.
  • Customized or altered products are not eligible for return.
  • Products purchased during sales or promotional offers are non-returnable.

Refund Policy

  • Refunds will be initiated once the returned product has been inspected and approved by our team.
  • The refund will be processed to your original method of payment within 3-5 business days.
  • Shipping fees, if applicable, are non-refundable.
  • For products with defects or if an incorrect item was delivered, we will provide either a full refund or an exchange at no additional cost.

How to Initiate a Return or Refund

To begin the return or refund process, please contact our customer service team at contact@ishasilks.in with your order details and any supporting information. We are here to assist you.

Thank you for shopping with Isha Silks!